Terms of Service

Legacy Chiropractic, Inc.

Effective Date: March 1, 2026

SMS Messaging Terms & Compliance

Legacy Chiropractic, Inc. provides chiropractic care, appointment scheduling, wellness consultations, patient support, appointment reminders, billing notifications, office announcements, follow-up communications, and promotional communications where specific consent has been provided.

Users who opt in may receive SMS text messages regarding appointments, reminders, account notifications, service-related updates, billing notifications, office announcements, special offers, discounts, wellness updates, and related healthcare communications.

These Terms of Service (“Terms”) govern your access to and use of Legacy Chiropractic, Inc.’s website, services, communications, scheduling features, forms, and related services. By accessing our website, submitting a form, scheduling an appointment, using our services, communicating with us, or opting into SMS communications, you agree to these Terms and our Privacy Policy.

1. Scope of Services

Legacy Chiropractic, Inc. provides chiropractic care, wellness consultations, appointment scheduling, follow-up communications, and related health services. All services are provided by licensed professionals according to accepted standards of chiropractic care.

2. SMS Communications

Transactional SMS Consent

By checking the transactional SMS consent box, you consent to receive transactional messages related to your account, appointments, orders, or services you have requested from Legacy Chiropractic, Inc. These messages may include appointment reminders, order confirmations, appointment confirmations, account notifications, billing notifications, and service-related updates.

Marketing and Promotional SMS Consent

By checking the marketing SMS consent box, you consent to receive marketing and promotional messages, including special offers, discounts, new service updates, wellness updates, and promotional communications from Legacy Chiropractic, Inc.

Opt-In Source

Customers opt in to receive SMS messages from Legacy Chiropractic, Inc. by entering their phone number into a website form, booking form, calendar form, contact form, or other consent-based channel that includes clear SMS consent language and links to the Privacy Policy and Terms of Service.

You will only receive SMS messages if you have explicitly opted in.

Message Frequency

Message frequency may vary depending on your appointments, communication preferences, service activity, support activity, and marketing consent preferences.

Opt-Out Instructions

You can cancel the SMS service at any time. Just text STOP to +1 770-376-5784.

After you send the SMS message “STOP” to us, we will send you a confirmation SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

HELP Instructions

If you are experiencing issues with the messaging program, reply with the keyword HELP for help, or contact us directly at [email protected] or call +1 770-376-5784.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you, depending on your wireless carrier and plan. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Supported Carriers

Our SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

Age Restriction

SMS services are intended for individuals 18 years of age or older. If you are under 18, a parent or legal guardian must provide consent and be the primary contact for SMS communications.

3. Privacy Policy & SMS Compliance

Your privacy is important to us. Our collection and use of personal information, including mobile data, is governed by our Privacy Policy.

By using our services or opting into SMS communications, you acknowledge that you have reviewed and agree to our Privacy Policy.

We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable healthcare privacy obligations regarding the use of SMS communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers required to deliver the messages you have consented to receive.

If you have any questions regarding privacy, please read our Privacy Policy: https://go.getlegacychirogeorgia.com/privacy-policy-9629 .

4. Patient Responsibilities

You agree to:

  • Provide accurate, current, and complete health and personal information
  • Understand that chiropractic care may involve hands-on procedures
  • Communicate openly with your provider regarding comfort, symptoms, concerns, or changes in condition
  • Follow the recommended care plan and provider instructions
  • Notify our office promptly if you need to cancel, reschedule, or update appointment details
  • Use communication systems responsibly and lawfully

5. Appointments and Cancellations

We request at least 24 hours’ notice for cancellations or rescheduling.

Missed appointments or late cancellations may be subject to a $67 cancellation fee.

Repeated no-shows may result in discharge from the practice.

6. Payment and Insurance

Payment is due at the time of service unless other arrangements are made in advance.

We accept cash, credit cards, debit cards, and HSA payments. Insurance coverage remains your responsibility to verify.

Payment processing may be handled through secure third-party payment providers. Legacy Chiropractic, Inc. is not responsible for errors, interruptions, or issues caused by third-party payment processors or vendors.

7. Health Information and HIPAA

We comply with applicable federal and state privacy laws, including HIPAA where applicable.

Health records are confidential and shared only with written consent, for treatment, payment, healthcare operations, or as otherwise required or permitted by law.

8. Limitations of Care

Chiropractic care is not a substitute for emergency medical treatment.

If you experience a medical emergency, call 911 or go to the nearest emergency room.

We do not guarantee specific results. Outcomes may vary depending on individual health conditions, treatment plans, compliance, and other factors.

9. Children and Minors

Patients under 18 must be accompanied by a parent or legal guardian unless otherwise permitted by applicable law or office policy.

10. Acceptable Use

You agree not to misuse Legacy Chiropractic, Inc.’s website, forms, scheduling systems, messaging systems, or communication features.

You agree not to:

  • Submit false, misleading, or fraudulent information
  • Use communication systems for unlawful or abusive purposes
  • Attempt unauthorized access to systems, records, or data
  • Upload malicious or disruptive code
  • Interfere with website functionality, security, or performance

11. Intellectual Property Rights

All website content, branding, graphics, text, layouts, and materials are owned by or licensed to Legacy Chiropractic, Inc. and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, upload, transmit, sell, distribute, or create derivative works from website materials without written permission, except for personal, non-commercial use where permitted.

12. Third-Party Links and Services

Our website may reference or link to third-party websites, tools, platforms, payment processors, scheduling systems, or services. We are not responsible for the content, availability, terms, privacy practices, or accuracy of third-party websites or services.

13. Disclaimers

Website content and related online services are provided “as is” and “as available.” To the fullest extent permitted by applicable law, Legacy Chiropractic, Inc. disclaims warranties related to uninterrupted availability, accuracy, reliability, security, or access.

Nothing on this website constitutes emergency medical advice. For urgent or emergency health concerns, call 911 or seek immediate medical attention.

14. Indemnification

You agree to indemnify and hold harmless Legacy Chiropractic, Inc., its owners, providers, employees, contractors, agents, affiliates, and service providers from claims, damages, liabilities, costs, or expenses arising from your use of the website or services, your violation of these Terms, your violation of applicable laws, or your misuse of our communications or scheduling systems.

15. Limitation of Liability

To the fullest extent permitted by law, Legacy Chiropractic, Inc. shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from use of the website, services, communications, scheduling systems, or related online services.

16. Termination

We reserve the right to suspend or terminate access to our services, website, communication channels, scheduling tools, or non-emergency services if we determine that you have violated these Terms, violated applicable law, created risk for Legacy Chiropractic, Inc. or others, or engaged in inappropriate, abusive, fraudulent, or unlawful conduct.

17. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles, except where prohibited by applicable law.

18. Changes to Terms of Service

We may update these Terms periodically. Updated versions will be posted with a revised effective date. Continued use of our services constitutes acceptance of any updates.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Legacy Chiropractic, Inc.
Address: 2258 Northlake Pkwy, Suite 100, Tucker, Georgia 30084, United States
Phone: +1 770-376-5784
Email: [email protected]
Website: https://www.getlegacychirogeorgia.com
Privacy Policy: https://go.getlegacychirogeorgia.com/privacy-policy-9629

By using our website and services, you consent to these Terms of Service.